Terms and Conditions

If you do not agree to these terms, please do not use this site.

SHIPPING

Orders can take up to 3 business days to process and ship. Our suppliers offer a variety of shipping methods including UPS, Purolator, FedEx and Canada Post. Our shippers do not deliver to PO Boxes and require a full address at the time of order.  

Shipping costs are calculated based on the price of your order.  Orders over $50.00 come with Free Shipping in Canada. When you go to place an order, the various shipping options and their costs will be displayed after you enter your address information into the fields provided.

We may offer Free Shipping on selected items, or, we may offer fixed shipping rates on selected products to selected locations.

The calculated shipping rates on our site are the most cost effective rates available to us at the time of your order. We want to pass those rates along to you, our valued customers.

RETURNED GOODS

All returns to us must be accompanied by an RMA number. In order to receive an RMA number, please email us, including the product description, quantity to be returned, invoice number, and the reason for the return. Once the information is received in its entirety and sent to us, you will receive an RMA number within 7 business days.

After receiving your RMA number, you are welcome to return the merchandise in question along with the RMA number and copy of the invoice. All products must be returned in ORIGINAL UNDAMAGED PACKAGING and must be 100% complete. All packaging materials, manuals, CDs, digital media, blank warranty cards and other accessories and documentation must be included in the original packaging, as provided by the manufacturer. Items sent for return consideration will be immediately DENIED in the event that a return shipment is received that does not include all necessary documentation and/or is improperly packaged, altered, or physically damaged.

All shipping charges to our suppliers' warehouses is the responsibility of the returning customer. There will be a 15% restocking fee for reasons other than a defective item.

RETURNED ITEMS

If parts from your order are missing, then you have to notify Compra immediately. We have only 14 days of receipt of the order for the wholesaler to verify their stock and ship out the missing parts.

WARRANTY

Compra shall under no circumstances be liable for special, incidental, or consequential damages including loss of profit, even if it has been advised of the possibility of such damages; the maximum liability for all direct damages, if any, arising out of any action shall be limited to an amount not to exceed the purchase price of the product.

Products have individual manufacturer's warranties that are listed on their product information page or within the contents of their retail box.

If you have any further questions regarding product warranty information, contact us.

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Compra disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Compra does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Compra does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some provinces do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

PAYMENT

Compra normally accepts payment by Visa, MasterCard, American Express and PayPal. We do not accept COD payment. Payment is due in full as stated on the invoice. Any costs of collections, including attorney fees, will be added to invoice. For international orders, we accept payment by credit card and PayPal. We cannot ship any orders without prepayment. All prices are in Canadian Dollars. 

CUSTOMER PRIVACY

Compra does not rent, sell or otherwise forward your name to other companies. We collect only the information necessary to keep the customer well-informed of the status of his or her order. For further information, please see our Privacy Policy.

IN CASE OF FRAUD

In the interest of preventing Internet fraud, Compra reserves the right to refuse any order whose billing address does not match the address on the credit card, or is in any other way suspicious. Compra reports all fraudulent orders.

PRICES AND SPECIFICATIONS

Prices, specifications and availability of products are subject to change without notice. Due to the changing nature of the computer, cabling and accessory markets, and because of the technical differences in the equipment of our customers, product descriptions may not reflect current technical information, and we cannot be responsible for photographic differences in product size, shape and colour.

VERIFICATION OF ORDER

Compra's orders generate an automatic confirmation e-mail, but the receipt of a confirmation only means that we have received your order, and does not constitute an offer to sell. We may change our pricing, product description or specifications after any confirmation e-mail, but prior to shipment, due to errors, changing market conditions, product discontinuation or unavailability, typographical errors, or any other reason. While it is the customer's responsibility to cancel their own orders, we reserve the right to limit the quantity of any item sold, or prohibit a sale altogether.

PRICING

The prices shown on the web site are in Canadian dollars. 

SALES TAXES

Our website will charge 5% GST on orders shipped anywhere in Canada, including Provincial/Harmonized Sales Taxes where applicable.

You are responsible for any import fees or Customs' duties - this includes applicable sales taxes. However, since we charge GST/PST/HST on our products for Canadian customers, you can dispute these sales taxes on your Customs Declaration Form by providing proof of payment for the applicable sales taxes. The government(s) SHOULD fully refund you for the GST/PST/HST you already paid on the product.

American and International Customers are excluded from sales taxes, however, customs fees remain your responsibility.

COPYRIGHT

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under Canadian and other copyright laws, and is the property of Compra Corp. The collective work includes works that are licensed to Intelligarde International Inc. Copyright 2016, Compra Corp. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Compra or purchasing Compra's products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Compra or to purchase Compra's products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Compra. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

TRADEMARKS

All trademarks, service marks and trade names of Compra used in the site are trademarks or registered trademarks of Compra Corp.

TYPOGRAPHICAL ERRORS

In the event that a Compra product is mistakenly listed at an incorrect price, Compra reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Compra reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Compra shall issue a credit to your credit card account in the amount of the incorrect price.

TERM; TERMINATION

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Compra without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

NOTICE

Compra may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Compra.

MISCELLANEOUS

Your use of this site shall be governed in all respects by the laws of the province of Ontario, Canada, without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Compra's products) shall be in the provincial or federal courts located in Toronto, Ontario, Canada. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Compra's products) must be commenced within one (1) year after the claim or cause of action arises. Compra's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Compra may assign its rights and duties under this Agreement to any party at any time without notice to you.

USE OF SITE

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Compra or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

PARTICIPATION DISCLAIMER

Compra does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Compra is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Compra reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Compra in its sole discretion.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Compra and Compra Corp., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

THIRD PARTY LINKS

In an attempt to provide increased value to our visitors, Compra may link to sites operated by third parties. However, even if the third party is affiliated with Compra, Compra has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Compra. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Compra seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).